Open the Policy Before Account Access
Our Privacy Policy sets out what we collect, why we use it, how long we keep it, and how you can ask about your records. Account details may include your contact information, phone verification result, device and browser signals, wallet references, transaction receipts, and messages sent
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through Account Wallet Help. DANA, OVO, GoPay and QRIS can appear in payment records when you use those rails; bank transfer and virtual account references may also be stored for matching and status checks. We use these details to maintain account access, investigate wallet discrepancies, protect
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against unauthorised activity, and meet applicable legal duties. The policy applies where local law permits, and eligibility depends on local law. We may update the wording when our handling changes, with the current version shown on this page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.